Privacy Policy

Last Updated: September 11, 2025

1. Introduction

Welcome to serelithyvan ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website serelithyvan.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a form on our website
• Contact us via email, phone, or other communication channels
• Request information about our services
• Subscribe to our newsletter or marketing communications

The personal information we collect may include:

• Name, email address, phone number
• Company name and job title
• Information related to your audit requirements
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages you view and links you click
• Time spent on our website
• Referring website or source
• Device information

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, personalizing, and improving our services
• Responding to your inquiries and requests
• Sending administrative information, such as updates to our terms and policies
• Sending marketing and promotional communications (with your consent)
• Analyzing website usage and trends
• Protecting our rights, property, and safety, and the rights, property, and safety of others
• Complying with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Government authorities when required by law
• Third parties in connection with a business transaction, such as a merger or acquisition

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze trends, and administer the website. You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to request the deletion of your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with an updated "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@serelithyvan.com

Address: 7 Jalan Bukit Bintang, Kuala Lumpur, Malaysia

Phone: +60 17-936-5824